Driving Commercial Auto Forward
"I have been working with KBK for over 30 years — their underwriting, filing and accounting teams are by far the most efficient in the industry."
- Mark Wintersole, M&G Insurance

Claims Reporting

CLAIMS REPORTING PROCEDURES

All property/casualty claims, regardless of severity or location, should be reported to North American Risk Services, Inc. (NARS), the third-party claims administrator.

Notices that do not require action (“incident reports”) should be clearly marked “INCIDENT ONLY.”

NARS will review all claims notices upon receipt and assign to the claims handling office.

A claim acknowledgment will then be transmitted to the designated individual, advising of the NARS claim number and adjuster assigned to the claim.

If after hours emergency claims service is required, call the toll-free phone number and listen for a prompt to report a claim.

HOW TO REPORT A CLAIM

Claims can be submitted in multiple ways.

Email
ReportAClaim@narisk.com

Phone
800.315.6090

Fax
866.261.8507

Please indicate NEW CLAIM when faxing

Mail
North American Risk Services, Inc.
P.O. Box 166002
Altamonte Springs, FL 32716-6002

KBK Insurance Group